The Customer is the person or legal entity in whose name the order is placed.



The Customer can order by phone, email or, /

The Customer can only complete a purchase if he or she is 18 of age or above or has the acceptance of a

legal guardian to complete the purchase.

After the order is complete correctly, the Customer receives an e-mail as a confirmation for the final

agreement (order confirmation).

In the cases where an online course has been purchased, any access to the course material and course

information is personal for the Customer only and may not be transferred to others without the written



Further information about the Customer’s order will appear on the order confirmation, including

information on delivery.



Ancient Academy reserves the right to change prices.

Informed prices are either exempt of VAT or incl. VAT, depending on the nature of the course.



Payment is made online via ANCIENT ACADEMY payment system with Dankort or credit card or by bank

transfer, cf. invoice.

Alternatively, payment can be made within the stated payment deadlines using the payment ID, which is

given at registration. No payment fees are charged. In the event of late payment, ANCIENT ACADEMY is

entitled to cancel any delivery, and demand interest and fees, in accordance with the Interest Act.


Business Owners are not granted a right of withdrawal.

If the Customer is a consumer, he/she has a 14-day right of cancellation, why the following applies in

consumer relations.

The Customer holds the cost of shipping for any. return of a physical item.


Any payment made will be refunded to the same card with which the initial payment was made. If the

Customer wishes to have the money refunded to an account other than the initial payment account, an

additional handling fee of DKK 30 will be charged.


It can take up to 14 days from the item is received at ANCIENT ACADEMY to the refund is completed, when

refunding to another account.


In order to exercise his/her right of cancellation, the Customer must submit an unambiguous statement to

Ancient, through e-mail, followed by any needed physical return of product to our address.


Regardless of the above written statements, for the sake of ANCIENT ACADEMY’S planning of the course,

the Customer has no right of cancellation if the Customer’s order of live courses is made later than 14 days

before the stated date of the course.


Regardless of the above written statements, the Customer’s right of Cancellation ceases the moment the

Customer begins to use the delivered product / service, eg. by attending a course or event. ANCIENT

ACADEMY draws special attention to the fact that the Customer’s commencement of use ‘of online

products takes place by sending the material electronically to the Customer or by entering a password or

the like. e.g., if this is necessary for the Customer to utilise the product.


If the Customer makes a cancellation later than 14 days before the start of the course, the course fee must

still be paid, and already paid course fees will not be refunded. Failure to attend or use the submitted

password does not give the right to a refund of already paid course fee.



If courses or other deliveries, regardless of the reason for this, are cancelled, the participant is entitled to a

refund of the full paid course fee.

If the cancellation is due to circumstances out of ANCIENT ACADEMY`S control, a fee may be charged to

cover any. cost of cancellation.

ANCIENT ACADEMY is not responsible for other costs inquired by the Customer – including expenses that

the Customer may have had for transportation, lost earnings and the like.



The rules of the Purchase Act may apply in connection with agreements on the provision of services.

As a rule, you do not have a 2-year warranty, as it is a service. Therefore, please contact us immediately if

you experience any problems.

Any complaint about products or services must be made in writing via the website.

If it is not a service, the rules of the Purchase Act’s section on complaints applies.



If you wish to submit a complain regarding your purchase, please contact the ANCIENT ACADEMY.

If we do not succeed in finding a solution, consumers can submit a complaint to: Center for Klageløsning og

Forbrugerklagenævnet, Nævnenes Hus, Toldboden 2, 8800 Viborg via, if the

conditions for this are met.

Any complaint is processed in accordance with Danish law and with jurisdiction at the ANCIENT ACADEMY´S




The intellectual property rights in all course material, including written and / or electronic material, belong

to the ANCIENT ACADEMY and / or the individual teachers. The Customer acquires an indefinite non-

exclusive and non-transferable right of use for the service provided. If the service includes copyrighted

material, the Customer is not entitled to make copies, distribute or publicly perform such deliveries beyond

what may be deemed necessary for their correct and normal use. Regardless of the above regulations it is

permitted to produce individual copies in the said deliveries for personal use in accordance with the

relevant regulations of the Copyright Act. The right of use is personal and non-transferable to the



Processing of personal data:

ANCIENT ACADEMY`S processing of personal data takes place in compliance with the Personal Data Act.

The Customer can contact ANCIENT ACADEMY if information is required about what data is being

processed about the Customer, or if the information is to be deleted or corrected.



By accepting a course, event, ordering an item or the like, the Customer agrees that information about the

Customer’s name / address / e-mail etc. is used by ANCIENT ACADEMY to fulfil the Customer’s order and to

inform the Customer if any unforeseen problems with the delivery of an online service should arise.

In order for you to enter into an agreement with us at ANCIENT ACADEMY, we need the following



• Name

• Address

• Phone number

• Email address


Personal data policy

We only register and pass on the personal information that is necessary to be able to deliver the product to


The personal information is registered with the ANCIENT ACADEMY and stored for five years, after which

the information is deleted.

In addition, we collaborate with a number of other companies that store and process data. Companies

process information solely on our behalf and may not use it for their own purposes.


We only work with data processors in the EU or in countries that we know can secure adequate protection

of your information.


You have the right to be informed on the nature of the information we process about you. If you believe

that the information is inaccurate, you have the right to have it corrected. In some cases, we have a duty to

delete your personal data if you request it. It can e.g. be if your data is no longer necessary for the purpose

for which we were to use it. You can also contact us at if you believe that your

personal data is being processed in violation of the law.


When personal information is collected via our website, we ensure that it is always done with your

expressed consent, so that you are informed on the nature of the information that is collected and why.

ANCIENT ACADEMY employees have access to any information collected about you.

The data controller is ANCIENT ACADEMY.

We do not store encrypted Customer information. We do not transmit encrypted Customer information.

Information submitted to ANCIENT ACADEMY is not passed on or sold in any way to third parties, and we

do not record any personally sensitive information.

When registered with the ANCIENT ACADEMY, you always have the right to object to the registration. You

also have the right to insight into what information is registered about you. You have these rights after The

Personal Data Act, and any inquiries in connection with this subject are directed to the ANCIENT ACADEMY.



The website uses cookies for the purpose of optimising the website and its functionality, improving your

experience, and thus making the visit as easy for you as possible.

In addition, the website uses cookies for statistics and marketing.

You can delete cookies from your computer at any time – how to do this depends on your browser.


We use a log statistics at ANCIENT ACADEMY, which means that a statistics system collects information that

can give a statistical picture of how many visitors we have, where they come from, and where on the

website a person leaves the site, etc.

The log statistics are used only for the purpose of optimising ANCIENT ACADEMY.



Criteria for Membership features

When a charge via a payment card is to be completed, the card information must correspond with Nets’

card database. The payment card used must be active. It must be possible to complete a transaction for the

Membership amount. The card used for Membership charges must be able to complete transactions via the



Receipts that contain confirmation, information, changes or termination about your Membership are

delivered via email. Receipts are sent to the e-mail address that you specified when creating the



Cardholder’s liability and liability relationship

As a Customer and cardholder, you are responsible for ensuring that your card data is correct and up to


You are liable as a Customer for the selected Membership until a possible termination date. You can cancel

the Membership until the end of a month, unless otherwise agreed or stated upon registration.


Card number update

You can update your card number if you need to renew or delete information. This may be relevant if, for

example, you change cards. You update your card information by contacting

As a Customer, you are responsible for ensuring that your card data is correct and up to date.


Termination / Termination of Membership

You can cancel the Membership until the end of a month, unless otherwise agreed or stated upon


If you wish to cancel the Membership, this must be done in person or in writing to ANCIENT ACADEMY. If

there is any doubt as to whether the membership has been terminated, you as a member must be able to

document the termination. Therefore, we recommend that the termination be made in writing.


Customer terms

As a Customer, you must actively accept Customer terms and the price.


Terms and prices

Terms and prices for a membership that you purchase online are listed next to that membership.

All memberships are paid through PayPal, that completes a charge once a month and occurs on an ongoing

basis. That is, it is only the first charge/payment that you complete on the internet.

A membership is binding. The binding means that you cannot cancel your Membership outside our terms

and conditions once you have made use of the Membership.


Prepayment / information on prepaid benefits:

When paying in advance for a Membership, you will be charged for the number of months stated in the

order confirmation.


Delivery terms

We consider the membership as delivered when creation and payment is completed.


If there is something wrong with the Membership

If you are not satisfied with the Membership, you can contact us.

The Purchase Act’s Rules of Defect do not apply to Memberships.

Whether or not you have a 2-year warranty according to the rules in the Purchase Act therefore depends

on what is to be delivered in accordance with the Membership agreement.

Charges made to your card

You can revoke your permission for us to deduct an amount from your card at any time.

You can also object to “unauthorised charges” to your card provider, but no later than 8 weeks after the

charge, unless otherwise stated in your agreement with the card provider.